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NEMT software options

Medicaid beneficiaries with complex health conditions struggle to find safe and reliable transportation to non-emergency medical appointments. These individuals may need a specific type of vehicle with a wheelchair or a stretcher and may require a medical attendant who can help transport the patient safely.

Non-Emergency Medical Transportation, or shortly NEMT, is an essential need for people who are otherwise unable to get to their healthcare appointments. 

A proper medical transportation software makes it much easier for NEMT companies to ensure smooth transportation to and from medically necessary appointments and services.

RouteGenie offers HIPAA-compliant powerful software for non-emergency medical transportation companies. We believe in helping transportation companies, whether they are newly established or looking to improve on the system already in place.

RouteGenie NEMT software is a modern platform that automates all non-emergency medical transportation processes such as routing, scheduling, vehicle and driver management, as well as optimization of trip requests. It controls everyday NEMT challenges such as vehicles breaking down, traffic problems, cancellations, driver call-offs, will calls, no-shows, add-on trips, on-demand trips, and more. The solution also streamlines billing operations to provide faster reimbursements.

No more paper-based records, documentation, or systems. The automated smart system assesses each passenger’s needs to determine what kind of vehicle is needed and how many, saving dispatchers time and labor.

NEMT software provides invaluable recommendations to guarantee a passenger gets the right vehicle. It detects the patient’s needs to ensure the vehicle’s and driver’s qualifications are suitable for the trip. RouteGenie software automatically makes dispatching decisions and multi-loading rides in real-time. Our software also identifies the capacity of each car. It is an excellent feature for both patients and providers because it significantly reduces the chances of the wrong transport or unqualified driver.

The reliable software discovers fitting pick-up and drop-off windows for every trip, enhancing on-time performance. Receiving reliable NEMT software assistance you may rest assured that your clients and your business are in good hands.

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